I am generally a mild-mannered sort of guy and tolerant of a high level of ignorance, indifference and incompetence. I expect it, in fact.
Cost cutting by quality compromise, planned obsolescence and crappy workmanship, too, I find not surprising.
So why did I go ballistic? Because second only to shipping a printer-fax-copier without a power cord, sending one without a USB cable–there is no excuse, though to the shareholders of Epson, there are reasons.
Free! The printer was FREE with my MacPro. AFTER filling out a maddeningly obfuscating rebate form and NOW to have to drive more than 30 miles to get a fricking cable so I can scan the Adobe agreement…I’m sorry, I am not a happy consumer.
The model is the CFX 7400. No USB cable. Just so you’ll know. And several levels of Epson customer so-called support knows I am not one bit happy with their CHEAPNESS.
Now the whole world knows. And I feel better.